Terms and Conditions

1. Quotes
Blank Canvas Digital will, where possible, provide you with a written quote for work* based on your requirements and the information you provide.

* Work includes, but is not limited to, consultation with you or third parties in relation to the digital marketing project; research & planning; provision of information; copy writing; design and graphics; quoting for redesign/additional work at your request; domain names registration and hosting. Any additional work requested by you outside the details listed in the quote, will incur charges.

2. Billing Method
Blank Canvas Digital reserves the right to request a percentage of the total quote on acceptance. Payments to third parties are due immediately on completion of job, and the balance of payment is due within 14 days of the date of the final invoice.

3. Cancellation
All cancellations must be received in writing (surface mail or email only) and you will be liable for cost of all work completed. Where domain registration hosting, and printing has been organised, these costs will be your responsibility.

4.  Content
You agree to provide Blank Canvas Digital with all content in electronic format for the digital marketing project within four weeks of acceptance of the quotation. Failure to provide this content may result in cancellation of the project and you will be liable for cost of any and all work completed.

5.  Copyright 
You are legally responsible to ensure that any content (images, text, graphics, music) provided by you does not infringe any copyright and you agree to indemnify Blank Canvas Digital from any action taken in respect of breach of copyright associated with your project. Where Blank Canvas Digital purchases material (images, text, graphics, music), under licence for use in your project, you can not reproduce these in any other form, without appropriate permission.

6.  Project Delivery 
You agree to indemnify Blank Canvas Digital from any losses associated with project delays based on your changes or delays by third party suppliers. While Blank Canvas Digital will make every reasonable effort to adhere to delivery schedules, it should not be explicitly or implied as a guarantee of delivery on the scheduled dates.

7.  Website maintenance
Where Blank Canvas Digital has been contracted to provide website maintenance, Blank Canvas Digital will provide maintenance of your website according to an agreed number of hours per (financial) annum. Hours not used in any one year can not be carried over to the next. Requests will be made via email and will be actioned as soon as practical. Blank Canvas Digital will not be responsible for any changes, and consequent issues arising from changes made by other parties, to whom you have given administration access. Blank Canvas Digital will not accept any responsibility for loss or damage resulting from hacking or illegal activity on the site.

8.  Social Media Management
Where Blank Canvas Digital has been contracted to provide social media management, Blank Canvas Digital will provide maintenance of your contracted social media profiles according to an agreed number of hours per month. Hours not used in any one month can not be carried over to the next. Requests will be made via email and will be actioned as soon as practical. Blank Canvas Digital will not be responsible for any changes, and consequent issues arising from changes made by other parties, to whom you have given administrator access. Blank Canvas Digital will not accept any responsibility for loss or damage resulting from hacking or illegal activity on the social media site.

9.  Advertising Management
Where Blank Canvas Digital has been contracted to provide digital advertising management, Blank Canvas will provide maintenance of your website according to an agreed number of hours per month. Hours not used in any one month can not be carried over to the next. Requests will be made via email and will be actioned as soon as practical. Blank Canvas Digital will not be responsible for any changes, and consequent issues arising from changes made by other parties, to whom you have given administrator access. Blank Canvas Digital will not accept any responsibility for loss or damage resulting from hacking or illegal activity on the social media, search engine, or other delivery website.

10.  Inappropriate Material
During the term of contracted site maintenance, Blank Canvas Digital retains the right to vet and remove any inappropriate material.

11.  Legislative Compliance
You are responsible to ensure that the digital presence (website, social media profile, etc) and its content comply with current State and Federal Legislation and, where applicable, with the Terms of Service (Terms of Use) of that platform. Blank Canvas Digital does not accept responsibility for any failure to comply with laws and regulations related to activities and processes in conducting your business or trade. You agree to indemnify Blank Canvas Digital against any claims, costs and expenses that may arise from any such material included at your request.

12. Intellectual Copyright
Blank Canvas Digital retains intellectual copyright of all material not supplied by the client, until final payment is received.

13. Privacy Statement 
Personal information gathered from you is for the purposes of contact with you and the completion of agreed work. Blank Canvas Digital shall not be provided to any third parties.