By now, you’ve got a bunch of emails from organisations citing the General Data Protection Regulation (GDPR) as a reason they need you to opt back in to receive their sends. We know you've probably got some questions about what it all means and if you need to prepare for it.
It's no secret, all your endeavours online can help or hinder how people find your business. So, how does social media help people searching for you on search engines like Google or Bing?
Whether it's because of suggestions it allowed paid fake news to be published and promoted, privacy violations by data companies using its platform, or demands for transparency by users, Facebook has made some changes to how it now runs businesses and advertising.
Expert tips to turn angry customers into happy brand advocates by managing negative online comments.